We had a fantastic time at this hotel. The staff were definitely the highlight—most of them were amazing, incredibly caring, and always ready to assist. The waitstaff at the pools and beach, the bodyguard, and the team at the restaurant all contributed to making our experience even more enjoyable. A special thanks to Hector Garcia and Paul at Restaurant La Palma, as well as the wonderful bodyguard who took great care of the kids and ensured everything ran smoothly.
Karen
enero de 2025
Really great staff and different food options.
Tanya
febrero de 2025
Compact in size with effective designs to include everything beautifully. No long walks to anywhere within the resort. We loved the open air design of the two main buffet restaurants plus Fiesta, a Mexican restaurant upstairs. Pool/beach beds with cover were abundant around the pool and near the beach. More lounge chairs with umbrellas long the beach. We loved coconut trees that gave relaxation and tropical feels! The pool had completed shade in the morning and late afternoon which was perfect for us! The facility was kept clean at all time, a huge plus! My husband and I enjoyed the food served at all restaurants and buffets. Everything was delicious to our taste. We had to send our rave compliments to the Chef via the server named Nabor (one of the best servers there!) Staff members were friendly, attentive and helpful! We enjoyed interacting with them. Some spoke English more fluent than the others but communication never a problem. A big shoutout to Paola who was such a sweetheart! She remembered our names and kept an eye on us. Great location where we could walk across the street to a shopping plaza. It wasn’t a touristy shopping area, local people shopped there too so when we bought a few things for our excursion trip we payed what the locals would.
Diane
diciembre de 2024
The beach was beautiful and we could walk either direction for a long ways. Our granddaughter had a great time at the kids club. The food was decent and there was always something available. The ice cream and snacks in the afternoon were great as was the coffee shop.
Rose
abril de 2025
This place is very nice. Food is not great but more than adequate. Sometimes too salty and potatoes were practically raw. Mash is instant and salty. Saying that you can always find something to eat. Breakfast good. Rooms and beds good. Coffee bar excellent. Staff very nice except the lifeguard who is an idiot. Service very good. Pools heated and kept nice and clean. Ice cream bar and pizza bar a plus. There is a kids club also. Balconies very nice. Very quiet after 11pm when music stops. Great location near a mall. We were on the 4th floor and our maid was lovely.
Susan
febrero de 2025
First the activities staff was so fun and friendly, Issac’s aquasize class was hilarious! -every single day! The food was delicious and it was everywhere! Banana bread with lattes at the coffee bar, ice cream cones and fresh fruit at the ice cream bar and hot pizzas, mini burgers or fish tacos if you felt like a snack between meals! The desserts were amazing! The music was wonderful but not overpowering, a single musician playing a string instrument beautifully to accompany yoga or morning coffee, subdued classical or jazz in afternoons and music that could be danced to in the evening! So fun! There were a lot of full beds and chairs on the beach and by the pools, and yes many were reserved for the day but you could always find something!
Charlene
enero de 2025
1.service : The staff are friendly,helpful, sweet and supportive. 2. Food: variety of choices, there’re veggie & fish&chicken &🥩& fresh fruits 3. Lots of benches available, gym opens early and closes late, several activities in the pool and you can always join if you’re keen, the dj is always working by the beach side and bring the good vibes 4.drinks : There’re cocktails & beers& wine& soft beverages. 5. Family friendly
Pei
marzo de 2025
Food very good. Did not bother with the one restaurant that you needed to book as buffets, taco place and pizza place etc were very good. Staff very nice. Nothing was too much trouble. Loved the coffee bar with speciality coffees etc. Beds very comfy. An adult only pool which was very nice.
Susan
junio de 2024
Clean modern and well operating resort hotel. Room was large and fully equipped, staff friendly and proactive with dinner and drinks service. Food in the small lunch buffet was less impressive than the larger beachfront restaurant. Pool and lounging facilities lovely, all round a great place & great price for all inc.
Kimberly
enero de 2025
My room was large and had a beautiful view to the ocean. The facilities were great, including three swimming pools and an area for adults only. It was very pleasant to enjoy real drinks (I've had water down liquor in other all-inclusive hotels). That was very important for me. Overall, it is a non pretentious place that delivers a nice experience. I enjoyed it and would come back.
Ignacio
mayo de 2024